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Privacy Policy

Website Usage Privacy

This Online Privacy Policy describes how VillageHealth DM, LLC ("VillageHealth") collects, uses, and protects information you provide when you use VillageHealth's website. For more information regarding how VillageHealth protects the privacy of patients' protected health information (PHI) under the HIPAA Privacy Rule, please see our VillageHealth Notice of Privacy Practices.

Your privacy is important to VillageHealth. We understand that health is a personal, private subject, and we want you to feel comfortable visiting our websites and using our services. This Online Privacy Policy tells you what information we collect, how we protect it, your relationship with our websites, and what choices you have regarding information about you. We urge you to read our Online Privacy Policy so that you will understand both our commitment to you and your privacy, and how you can control the use of your information.

 

Links to third party websites

As a resource to visitors to our websites, VillageHealth provides links to other websites. VillageHealth, however, cannot guarantee the policies or standards used by such third party sites. VillageHealth does not endorse, nor is it responsible for the content of, any privacy practices employed by any non VillageHealth websites. If you link to a third party site from VillageHealth's website, information you provide on the third party website is not subject to VillageHealth's privacy policy. You should consult the privacy policies of each site you visit.

 

Personal information we collect about you & how we use it

You are not required to provide any personal information in order to view content on our sites. Information we request may include your name, address, phone number, email address, age, cause of kidney problem, years of education, and your attitudes or opinions about VillageHealth. Required information is indicated by an asterisk*. Provision of all other information is optional.

When you contact VillageHealth, we enter your name and identifying information into our private database to allow us to track requests and trends. VillageHealth does not release information gathered about you or anyone else on the VillageHealth website to any third parties. VillageHealth will never sell your name and information to marketing or other companies, and we will contact you only if you indicate a willingness to talk to us. If you make a comment on our website, VillageHealth will not connect your comment with your full name or identifying information.

To help us improve our programs, VillageHealth compiles de-identified survey and evaluation information with the responses from hundreds of other people and uses for research purposes.

 

Legal

Your medical condition is unique to you. The information provided on the VillageHealth website is designed to support, not replace, the relationship that exists between you and your physician and health care team. The information on this website was completed with due care by medically trained and qualified professionals unless otherwise specifically indicated that specific information is from a non-medically qualified individual or organization. However, VillageHealth DM, LLC does not guarantee the correctness of the information contained on this website. All information contained on this website is provided for general informational purposes only and does not constitute medical or other professional advice. If you have any questions about your particular condition please consult your personal physician.

The information you find on this website is provided "as is," and to the extent permitted by law, VillageHealth and its parent company, affiliates, employees, officers, board of directors, and shareholders disclaim all other warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation, the implied warranties or conditions of satisfactory quality, performance, merchantability, fitness for a particular purpose, and non-infringement in relation to information, services, or products provided through or in connection with the VillageHealth website.

In no event shall VillageHealth or its affiliates be liable for any damages whatsoever, including without limitation, direct, indirect, incidental, special, exemplary, punitive, or consequential damages, arising out of the use, inability to use, or the results of use of VillageHealth's website, any websites linked to VillageHealth's website, or the materials or information or services contained at any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the materials, information or services from VillageHealth's website or any website linked to VillageHealth's website results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

All copyright and other intellectual property rights in all text, images, sound, software and other materials on VillageHealth's website are owned by VillageHealth or its affiliates, or are included with the permission of the relevant owner. You are permitted to browse this website and to reproduce extracts by way of printing, downloading to a hard disk, or by distribution to other people, but in all cases for non-commercial, informational and personal purposes only. No reproduction of any part of the website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website, whether in hard copy or electronic format, including posting to any other website. No other license or right is granted. Republication or redistribution of any content on this website, including framing or similar means, is expressly prohibited without the prior written consent of VillageHealth.

 

Children's privacy

The VillageHealth website is intended for adults, age 18 and older, and is not intended to attract children. VillageHealth will not collect personal information from any person we actually know to be under 18 years old.

 

How to contact us if you have a question or complaint

If you have a question about VillageHealth's Privacy Policy, wish to make a complaint, or believe that your rights under this Privacy Policy may have been violated, please contact our VillageHealth Privacy Officer, Cathy Ettari, at (909) 382-4569. You may also file a complaint in writing with the Secretary of the Department of Health and Humana Services, Office for Civil Rights. We want to hear your concerns and you will not be retaliated against if you file a complaint.

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