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Mission and Vision

Our Mission: To improve our patients’ quality of life and benefit society through integrated care.

Our Vision: To be the leader of total care management services, creating the future of health care for our society.

          

As a strategic business initiative of DaVita Inc., we are also guided and inspired by DaVita’s Mission and Core Values:

DaVita's Mission: To be the Provider, Partner and Employer of Choice

We are becoming the greatest kidney care company the world has ever seen through our commitment to upholding our Mission and Core Values every day, in everything we do.


DaVita's Core Values

Service Excellence

Serving others — our reason for existing. We continually seek to understand the needs of those who depend on us (our patients, doctors, and our fellow team members) and then to exceed their expectations.

Integrity

We say what we believe, and we do what we say. We are trusted because we are trustworthy. In our personal, team, and organizational values, we strive for alignment in what we say and do.

Team

One for All, and All for One! We work together, sharing a common purpose, a common culture and common goals. We genuinely care for and support, not only those to whom we provide care, but those with whom we work shoulder-to-shoulder. We work together to pursue achieving our Mission.

Continuous Improvement

We never stand still; we are never satisfied. Individually, and as teams, we constantly look at what we do, and ask, “How can we do this better?” Then, we use a systematic approach to take action.

Accountability

We don’t say, “It’s not my fault,” or “It’s not my job.” We take responsibility for meeting our commitments — our personal ones as well as those of the entire organization. We take ownership of the results.

Fulfillment

We make a difference. We feel rewarded — personally and as a team — because what we do in our jobs is consistent with our goals and dreams. We believe “You must be the change you wish to see in the world.” (Mahatma Gandhi). And, when you are the change, that’s fulfilling!

Fun

We enjoy what we do. We know kidney dialysis is hard work; but even hard work can be fun. We take our jobs seriously, but we feel a fun environment delivers better care to our patients while creating a better work environment for our teammates. We strive for excellence and we have fun

Success Stories

" I am a 53-year-old man living in Riverside, CA who had a kidney ... more "
David
" I am the caregiver for my wife who had a stroke and cannot talk very ... more "
Vickie
" When I was in the hospital, my VillageHealth Nurse was my lifeline. ... more "
Eleanor
" The Key to Better Health gives me a place to go for information and ... more "
Nicholas
" I am a 62-year-old man who lives in San Bernardino, CA and I have ... more "
Robert
" I am a 60-year-old woman who lives in San Bernardino, CA and I have ... more "
Margaret
"

I am a 56-year-old man who lives in San Bernardino, CA ... more "

William
"

The Key to Better Health helps me feel better. My ... more "

Ann
"

I was blessed the day Key to Better Health first ... more "

Salvatore

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